Transport problems all started for me on the Elizabeth Line (Crossrail, XR to me and the rail network).
There was a passenger incident just beyond PAD and the train was delayed for many minutes at every station. Eventually my Heathrow train was terminated at PAD. But my troubles were not over.
| First Class lounge |
The First Class Lounge was packed, I've never seen it, or any other, with people standing. There are 3 (4?) connected lounges and I found a settee to share with another passenger in the furthest lounge.
| Free snacks and drinks |
Trains were delayed arriving at PAD and very much delayed in leaving. I got some free nibbles and drink then at 13:01 my 13:03 was announced on platform 11, about as far from the lounge as you can be.
Chef and staff were not yet at PAD and their ETA was unknown but I was assured I'd get A meal even if it wasn't the full Pullman offering.
| Starter: smoked salmon |
We departed PAD 34 minutes late and a few minutes later I was invited into the Pullman coach. It was the first day of a new menu and no printed menus existed. I chose a salmon starter and cod main followed by cheese but the white wine I'd ordered was only available as bottles, not halves. I'm still recovering from that 4hrs later.
Postscript: I claimed Delay Repay for this very late service and was awarded a £17.25 refund.
| Main: Cod etc: excellent |
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| Hotel is very close to station |

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